Product recalls and safety alerts Recall of SCORPIO EASHOOK (L060BA00) lanyards, sold individually or as part of the KIT VIA FERRATA EASHOOK (K029DA00 and K029DA01), due to risk of carabiner gate malfunction. Immediately stop using the products affected by this recall. - Petzl United Kingdom
Search
Safety alerts SCORPIO EASHOOK LANYARD RECALL

SCORPIO EASHOOK LANYARD RECALL

Recall of SCORPIO EASHOOK (L060BA00) lanyards, sold individually or as part of the KIT VIA FERRATA EASHOOK (K029DA00 and K029DA01), due to risk of carabiner gate malfunction. Immediately stop using the products affected by this recall.

November 15 2021

Current

Longe SCORPIO EASHOOK KIT VIA FERRATA
SCORPIO EASHOOK 
L060BA00
KIT VIA FERRATA EASHOOK 
K029DA00 K029DA01

Affected products

The affected products are :

  • SCORPIO EASHOOK L060BA00 lanyard, sold individually
  • KIT VIA FERRATA EASHOOK: K029DA00 and K029DA01

Only lanyards manufactured and delivered since January 1, 2021, and bearing serial numbers between 21A 0000000 000 and 21I 9999999 999, are affected.

Product Malfunction

These products have a malfunction: in rare cases, the carabiner's gate stays open and no longer closes automatically. Using a carabiner with the gate open does not ensure the user's safety in the event of a fall.

Your lanyard is affected by this recall

If you have a SCORPIO EASHOOK lanyard that is affected by this recall, even if it is functioning normally, stop using it immediately and return it to our local after-sales service via our contact form. You will be offered an exchange or a refund. Petzl will pay for the return shipping costs. We are also doing everything we can to resume sales at the beginning of April 2022.


FAQ

Where is my lanyard's serial number?

It is on the label inside your lanyard's pouch.

Etiquette

Should I look at the serial number of my SCORPIO EASHOOK lanyard, or that of the carabiners?

You should look at the serial number of your lanyard, not that of the carabiners.

Which SCORPIO lanyards are affected by this recall?

All SCORPIO EASHOOK lanyards, L060BA00, sold individually or as part of the KIT VIA FERRATA EASHOOK (K029DA00 and K029DA01), with a lanyard serial number between 21A 0000000 000 and 21I 9999999 999, are affected by this recall.

Affected by this recall
Longe SCORPIO EASHOOK
SCORPIO EASHOOK
L060BA00 manufactured and delivered in 2021 with a lanyard serial number between 21A 0000000 000 and 21I 9999999 999
Not affected by this recall
Longe SCORPIO VERTIGO Longe SCORPIO EASHOOK ancienne version
SCORPIO VERTIGO lanyard previous version of SCORPIO EASHOOK lanyard

 

What should I do if my lanyard is affected by this recall?

Immediately stop using your lanyard and contact your local after-sales service via our contact form for an exchange or refund.

I am a user and want to receive a refund; how much will I be paid?

You will be compensated the manufacturer's suggested retail price of your lanyard in your country.

Has this defect caused any personal injury?

To date, we are not aware of any personal injury caused by this defect.

I bought a VIA FERRATA EASHOOK KIT; which serial number should I look at to know if my lanyard is affected?

Check the serial number of your lanyard. Your lanyard is affected if its serial number is between 21A 0000000 000 and 21I 9999999 999.

When will SCORPIO EASHOOK lanyards be available for sale again?

We are doing everything we can to resume sales at the beginning of April 2022.