Product recalls and safety alerts Request for inspection of ASTRO and CANYON GUIDE harnesses following the detection of a defect on the gated opening attachment point of an ASTRO harness. Due to the risk of unintentional opening of this attachment point, which could result in a life-threatening situation, we ask you to stop any use of these harnesses and to carry out immediately the following inspection. - Petzl Sweden
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Safety alerts Call for inspection for the ASTRO and CANYON GUIDE harnesses

Call for inspection for the ASTRO and CANYON GUIDE harnesses

Request for inspection of ASTRO and CANYON GUIDE harnesses following the detection of a defect on the gated opening attachment point of an ASTRO harness. Due to the risk of unintentional opening of this attachment point, which could result in a life-threatening situation, we ask you to stop any use of these harnesses and to carry out immediately the following inspection.

October 25 2023

Current

Last update : OCTOBER 30 2023

Harnais ASTRO et CANYON GUIDE

References concerned by this request for inspection

Product name Picture References Serial numbers concerned
ASTRO BOD FAST european version Photo de ASTRO BOD FAST version européénne C083AA00
C083AA01
C083AA02

All serial numbers up to 23J 0000000 000 included.

If there is a green sticker inside your harness's plasticized label (located inside the belt), it has already been inspected.

ASTRO BOD FAST international version Photos de ASTRO BOD FAST version internationale


C083BA00
C083BA01
C083BA02

C083BA03
C083BA04
C083BA05

All serial numbers up to 23J 0000000 000 included.

If there is a green sticker inside your harness's plasticized label (located inside the belt), it has already been inspected.

ASTRO SIT FAST Photo de ASTRO SIT FAST C085AA00
C085AA01
C085AA02

All serial numbers up to 23J 0000000 000 included.

If there is a green sticker inside your harness's plasticized label (located inside the belt), it has already been inspected.

CANYON GUIDE Photo de CANYON GUIDE C086BA00
C086BA01

All serial numbers up to 23J 0000000 000 included.

If there is a green sticker inside your harness's plasticized label (located inside the belt), it has already been inspected.

 

Origin and consequences of the defect

Point d'attache concerné

Components of the gated ventral attachment point:

Bill of material of the gated ventral attachment point

The defect is due to a poor machining process of the metal D. This can cause the pin to slide completely sideways, despite the presence of the 2 screws. This situation presents a risk of death due to strangulation or falling from a height.


Inspection procedure

ASTRO BOD FAST
ASTRO SIT FAST

CANYON GUIDE

1) Prepare for the test:

- ​In accordance with the instructions for use, check that the 2 screws are present and correctly installed.

Préparation au test - ASTRO

- Remove any accessories mounted in the shackle connection holes.

ASTRO dessin pour Retirer tout accessoire monté dans les trous de connexion des manilles.

1) Prepare for the test:

In accordance with the instructions for use, check that the 2 screws are present and correctly installed.

Préparation au test - CANYON

2) Perform the test below:

ASTRO - Push against a flat surface

NB : A manual pressure is enough.

2) Perform the test below:

CANYON - Push with a pen

NB : A manual pressure is enough.

The pin does not slide completely (a few mm of functional play is normal):

ASTRO l'axe ne coulisse pas, c'est conforme

 

 Compliant result

 

The pin slides out completely (it can be removed by hand):

Photo de l'axe qui coulisse et peut sortir complètement


 Non-compliant result

 

The pin does not slide completely (a few mm of functional play is normal):

Photo de test CANYON conforme

 

Compliant result

 

The pin slides out completely (it can be removed by hand):

Photo de test CANYON non-conforme


 Non-compliant result

 

3) Test assessment:

A)  Compliant result 

  1. Your product is not affected by this defect. You can resume using (or reselling) your harness in accordance with its instructions for use.
  2. Fill in the form below to enable us to follow the progress of this request for inspection:
     

    Declaration form

 

B)  Non-compliant result

  1. Isolate the metal D.
  2. Do not use this harness.
  3. Quarantine it.
  4. Contact your local Petzl after-sales service via the contact form. Our after-sales service will then contact you with terms and conditions of care.

C) If you have any doubts about how to perform the test

Please contact your local after-sales service.

 


FAQ - Frequently Asked Questions

 

What is the outcome of the Call for Inspection (Update: December 31, 2023)?

As of December 31, 2023, thousands of ASTRO and CANYON GUIDE harnesses have been inspected by our customers. Additionally, we have inspected all of our inventory and production line. None of these products presented the defect under investigation. Based on the information currently available to us, the only affected product is the one that led us to initiate the call for inspection. We conducted an in-depth analysis of the root causes. As a result, we are taking measures in order to provide our customers and users with products that do not present this issue.

 

Where can I find the serial number of my harness?

The serial number is located on the plastic label inside the belt.

Dessin de l'emplacement des numéros de série

Does this apply to all colors of metal D?
Yes.

Do I have to dismantle my gated ventral attachment point to perform this inspection?
No.

I have a lanyard installed on my harness. Do I have to dismantle it?
No.

Do I need to check that the screws are tightened to the correct torque?
No, for this inspection, torque has no impact.

I've never used my harness, do I need to inspect it?
Yes.

I'm already using my harness, do I need to inspect it?
Yes.

Have there been any injuries with the products affected by this information?
To date, no injuries have been reported.