Current
Recall of certain batches of NOMIC (U021AA00) and ERGONOMIC (U022AA00) ice axes due to a risk of handle failure that could pose a fall hazard, which can result in serious injury or death. Immediately stop using any ice axes affected by this recall and contact our after-sales service for a replacement shaft.
February 23, 2026
NB: previous generations of NOMIC (model U21 and U21 x) and ERGO ice axes (model U22 and U22 x) are not affected.
We have learned about several cases of ice axes breaking at the handle, which could pose a risk of serious injury or death.
Our testing and assessment has enabled us to identify the ice axe batches that may present this risk. The durability of these ice axes does not meet our quality and safety standards, especially for intensive ice climbing and dry tooling use. The failure occurs with no warning signs or possibility of prior detection.
For these reasons, we ask that you immediately stop using the ice axes affected by this recall and follow the instructions below.
To check whether you are affected by this recall, use the tool below:
Contact your local Petzl after-sales service via this contact form.
You must return your current ice axe shaft before a new one can be shipped to you at no charge. Petzl will pay for all shipping / return costs.
To facilitate the return, please send us only the ice axe shaft:
We are doing everything we can to minimize your inconvenience: your new ice axe shaft will be shipped to you as soon as possible.
If you have any questions, please do not hesitate to contact your after-sales service.
No, you are not affected.
If the screws are stuck, watch the tutorial below:
If you encounter any difficulties, please do not hesitate to contact your local after-sales service.
Stop sales and contact your local after-sales service.
The safety recall in Swedish is available here.
Sport universe
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