FAQ
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Most Popular Questions
How do I turn off BOOST mode on my SWIFT RL or SWIFT RL CLASSIC headlamp?
Sport universe
Is my SWIFT RL headlamp compatible with the BIKE ADAPT 2 accessory?
Sport universe
Below, you'll find the compatibility table for all SWIFT RL headlamp models with the BIKE ADAPT and BIKE ADAPT 2 accessories. BIKE ADAPTE000AA00B
See full answer Is my SWIFT RL headlamp compatible with the BIKE ADAPT 2 accessory?Which rechargeable batteries are compatible with my headlamp?
Sport universe
See below for battery compatibility information for your headlamp model. DUO lineNAO lineSWIFT RL lineREACTIK line
See full answer Which rechargeable batteries are compatible with my headlamp?Can I use the SHUNT to self-belay?
Sport universe
No, the SHUNT is not authorized for self-belaying, for many reasons, including but not limited to, the risk of the cam jamming in an overhang situatio
See full answer Can I use the SHUNT to self-belay?How to order a new headband?
Out of warranty, headbands are available as spare parts from all of our resellers: Standard replacement headband for TIKKINA®, TIKKA® and ACTIK® (2025
See full answer How to order a new headband?How do I find out when my PPE was manufactured?
Two different product markings can help you identify the date of manufacture: Serial number: starts with the year and month of manufacture. The month
See full answer How do I find out when my PPE was manufactured?How do I find Petzl retailers around the world?
To find the dealer closest to you, use the dealer locator Sport or Pro.
See full answer How do I find Petzl retailers around the world?Before sending a defective product to Petzl, is there a specific procedure with a file number and a return date?
For France:no, simply send the product to Petzl with your comments, and most importantly, your contact information. For other countries:contact the Pe
See full answer Before sending a defective product to Petzl, is there a specific procedure with a file number and a return date?What is Petzl's guarantee policy?
Petzl products are guaranteed for three years against any defects in materials or manufacture. The warranty begins on the date of purchase by the user
See full answer What is Petzl's guarantee policy?What is the lifetime of my Petzl equipment?
For plastic or textile products, the maximum lifetime is ten years from the date of manufacture (See: How can I find out the age of my Petzl PPE?). Th
See full answer What is the lifetime of my Petzl equipment?What is PPE?
PPE is Personal Protective Equipment, equipment worn or carried by the user. PPE is classified in three categories: Category 1:minor hazards, light me
See full answer What is PPE?How do I care appropriately for my Petzl equipment?
Refer to the care instructions in the technical notice that comes with each product. If you have lost it, you can download it from the product page at
See full answer How do I care appropriately for my Petzl equipment?
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