GRIGRI 2.

Concerns all GRIGRI 2’s (D14 2O, D14 2G, D14 2B ) with the first five digits of the serial number  between 10326 and 11136.

More information >

Comments

404 Error

Clicking the link "more information" leads to a 404 error page. What's the information?

404 error

there is still a 404 error

there is still a 404 error

That generates the same 404

That generates the same 404 Error.

GRIGRI

This link is like the GRIGRI it doesnt work.Thanks for your contribution to cleaning up our overcrowded crags !

Answer Grigri

Hello Normie,

Our website is receiving some intense traffic, and at some points it can be inaccessible, we have re-tested the link a few minutes ago and it worked.

While the potential risk of an incident is very small, our total commitment to the safety of our users has led us to make this decision. With the summer climbing season just beginning, Petzl understands that this recall comes at an inconvenient time and we are working hard to ensure that everyone receives their replacement GRIGRI2 as quickly as possible. Everyone at Petzl is committed to resolving this issue, we ask you to accept our apologies for this inconvenience. Thank you for your continued support.

Sincerely

Working Link

This still shows up as 404

This still shows up as 404 for me...

link error

Still getting a 404 error...?

I still get the 404 Error!

I still get the 404 Error!

Still an error 404...

Still an error 404...

another 404 error

Another error in the replacement link. JW

error 404 still appearing

neither of the links are working - more information or "http://www.petzl.com/us/page/recall-replacement-grigri-2-0" - both lead to the 404 error.

404 error fixed

Thanks to you all for the notice.


Petzl.com was overloaded during several hours after we published the GRIGRI 2 recall. The website is now under control again, thank you for your understanding.


Grigri 2

I bought my grigri 2 in EUA but I live in Brazil, what is the procedure for the recall?

Answer Grigri2

Hello Andre,

You will be able to exchange your product with our distributor in Brazil. Please contact :

BRAZIL SPELAION spelaionbrasil@gmail.com 0055 19 34340535

While the potential risk of an incident is very small, our total commitment to the safety of our users has led us to make this decision. With the summer climbing season just beginning, Petzl understands that this recall comes at an inconvenient time and we are working hard to ensure that everyone receives their replacement GRIGRI2 as quickly as possible. Everyone at Petzl is committed to resolving this issue, we ask you to accept our apologies for this inconvenience. Thank you for your continued support.

Sincerely

Just waiting to receive the UPS label

Just tried the link above and everything worked fine. If some people are still having issues then hopefully the link below will send them in the right direction.

http://www.petzl.com/us/outdoor/us/recall-replacement-grigri-2

I commend Petzl for correcting this problem as quickly as possible. I just hope that when I send my Grigri2 in for a replacement, that I get the new one ASAP. I've got a Red River Gorge trip coming up on the 4th and look forward to using it for the trip. I also just got back from a weekend trip at OBED and after taking a nasty lead fall and belaying people all day, the grigri2 that I currently have still works great with no brake arm issues. I will always uphold them as a solid company. However, I'm not completely sold (as of yet) on their new Ange carabiners.

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