Hello Thomas,
The Absorbica can be controlled by the users because in the work at height regulations, there has to be a designated and trained inspector of each PPE. Concerning the Scorpio we request the products to be inspected by our aftersales because very few persons have a training for inspecting PPE.
Contact your distributeur to obtain the details on how to return your product for inspection.
Once we have received your product we will verify the safety stitching and proceed a full PPE check, your product will be returned to you as soon as possible.
We are clearly aware of the problems caused by these actions and we ask you to accept our apologies for this inconvenience. Your security is our greatest priority. The entire company is focused on resolving this issue as quickly and efficiently possible.
Sincerely
Hello Thomas, The Absorbica