Concerns all GRIGRI 2’s (D14 2O, D14 2G, D14 2B ) with the first five digits of the serial number between 10326 and 11136.
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404 Error
Mon, 20/06/2011 - 22:08 — Adam Simpson (not verified)404 error
Mon, 20/06/2011 - 23:02 — PetzlWe fixed the link : http://www.petzl.com/us/page/recall-replacement-grigri-2-0
Thank you.
there is still a 404 error
Tue, 21/06/2011 - 00:23 — Anonymous (not verified)That generates the same 404
Tue, 21/06/2011 - 09:39 — Anonymous (not verified)GRIGRI
Tue, 21/06/2011 - 13:29 — Normie (not verified)Answer Grigri
Tue, 21/06/2011 - 14:57 — community_managerOur website is receiving some intense traffic, and at some points it can be inaccessible, we have re-tested the link a few minutes ago and it worked.
While the potential risk of an incident is very small, our total commitment to the safety of our users has led us to make this decision. With the summer climbing season just beginning, Petzl understands that this recall comes at an inconvenient time and we are working hard to ensure that everyone receives their replacement GRIGRI2 as quickly as possible. Everyone at Petzl is committed to resolving this issue, we ask you to accept our apologies for this inconvenience. Thank you for your continued support.
Sincerely
Working Link
Tue, 21/06/2011 - 22:11 — Anonymous (not verified)http://www.petzl.com/us/outdoor/us/recall-replacement-grigri-2
This still shows up as 404
Tue, 21/06/2011 - 00:17 — Jennifer (not verified)link error
Tue, 21/06/2011 - 00:18 — Anonymous (not verified)I still get the 404 Error!
Tue, 21/06/2011 - 00:26 — Matt (not verified)Still an error 404...
Tue, 21/06/2011 - 00:31 — Anonymous (not verified)another 404 error
Tue, 21/06/2011 - 09:43 — JPW (not verified)error 404 still appearing
Tue, 21/06/2011 - 09:49 — Anonymous (not verified)404 error fixed
Tue, 21/06/2011 - 10:54 — PetzlThanks to you all for the notice.
Petzl.com was overloaded during several hours after we published the GRIGRI 2 recall. The website is now under control again, thank you for your understanding.
Grigri 2
Tue, 21/06/2011 - 16:10 — Andre (not verified)Answer Grigri2
Tue, 21/06/2011 - 16:50 — community_managerYou will be able to exchange your product with our distributor in Brazil. Please contact :
BRAZIL SPELAION spelaionbrasil@gmail.com 0055 19 34340535
While the potential risk of an incident is very small, our total commitment to the safety of our users has led us to make this decision. With the summer climbing season just beginning, Petzl understands that this recall comes at an inconvenient time and we are working hard to ensure that everyone receives their replacement GRIGRI2 as quickly as possible. Everyone at Petzl is committed to resolving this issue, we ask you to accept our apologies for this inconvenience. Thank you for your continued support.
Sincerely
Just waiting to receive the UPS label
Wed, 22/06/2011 - 17:36 — B10essee (not verified)http://www.petzl.com/us/outdoor/us/recall-replacement-grigri-2
I commend Petzl for correcting this problem as quickly as possible. I just hope that when I send my Grigri2 in for a replacement, that I get the new one ASAP. I've got a Red River Gorge trip coming up on the 4th and look forward to using it for the trip. I also just got back from a weekend trip at OBED and after taking a nasty lead fall and belaying people all day, the grigri2 that I currently have still works great with no brake arm issues. I will always uphold them as a solid company. However, I'm not completely sold (as of yet) on their new Ange carabiners.
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