Request for inspection of the NEWTON harness

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Request for immediate self-inspection for all ABSORBICA energy absorbers

PIXA 3R - Rechargeable multibeam headlamp

RIG - Compact self-braking descender

GRILLON - Adjustable lanyard for work positioning

Product Recall: ZIGZAG Petzl mechanical Prusik for arborists (Sku. D22)

Thu, 25/04/2013 - 14:12 — Petzl

This information is complementary to and supersedes the Safety Alert issued  April 19, 2013 [PDF-153 Kb].

 

Summary of the facts

On Friday, April 12, Petzl was informed of an accidental fall in a training center in Germany. This fall was related to a failure of the rope end attachment hole of the Petzl ZIGZAG mechanical Prusik.

We have since been informed of another identical failure.

 

These failures were the result of a particular configuration of a cantilevered and off-axis loaded upper carabiner (see photo).

Petzl believes that this incorrect positioning of the connector could inadvertently occur during normal use with the potential for serious injury or death.

 

Continued use of the ZIGZAG poses a risk of serious injury or death.

 

 

Petzl has decided to immediately recall all ZIGZAGs

 


As a measure of precaution, we ask that you:
- immediately stop using the ZIGZAG
- return the ZIGZAG, with proof of purchase, to the Petzl distributor in your country (at our costs). 

You can then choose from the following options:
- credit for other Petzl products (total equal to the retail price of the ZIGZAG + 30%)
- a complete refund at the purchase price (including taxes and shipping)
 

For more information about this recall:
- consult the ZIGZAG recall FAQ
- contact the Petzl distributor in your country
 

A new version of the ZIGZAG is currently being developed and will be available in January 2014.

 

We are fully aware of the inconvenience caused by this issue. Please accept our full apologies. Thank you for your continued trust.

 

• Safety information
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• Petzl's blog

Petzl launches an in depth study with equipment users: participate and provide your measurements!

Wed, 15/05/2013 - 14:41 — Petzl

Petzl is conducting a study in order to better adapt its products to different user body types. If you use harnesses, helmets, or head lamps, we cordially invite you to participate in this study. The results will contribute to new product development.

 

An approach to improve Petzl products




The results of this anthropometric study will play a key role in our more ergonomic approach to design in order to provide optimally fitting products to the user for maximum comfort.

This study will also allow us to better define our sizing ranges to cover the entire international population.

In addition, this research will provide Petzl with the opportunity to better understand user body type profiles per activity and per profession.

 

Who does the study concern?

Petzl would like to invite all harness, helmet, and headlamp users to participate in the study, whether a beginner, intermediate, or expert in a given activity.

 

Why participate?

Participating in this study will ensure that your physical characteristics will be taken into account in future product design.This is also a good opportunity to provide your feedback and ideas on harnesses, helmets, and headlamps.Your personal information will remain confidential, will serve for internal use only at Petzl, and will be deleted at the end of the study.

 

How do you participate in the survey?

This is an online survey, so simply click on the link below. It takes approximately 30 minutes to complete the entire questionnaire (the time varies depending on your answers). The questions concern your personal profile, the activities in which you participate, and your equipment. You will also need to measure yourself according to the protocols described in the questionnaire.



Thank you to all participants!
 

• In the field
• Rope access and confined spaces
• Technical rescue
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New 2013 wallpapers

Fri, 15/03/2013 - 11:31 — Petzl

Four news wallpapers (from the 2013 catalog) are now available for download. You can also find the wallpapers from the past years in our wallpapers section. Enjoy !




 



• In the field
• Rope access and confined spaces
• Tree care

• Petzl's blog