Re: shipping and return label question

That's correct. Just print out the return label and tape it to a box containing your recalled GRIGRI 2. The return label has a number on it that is linked to information we have on your case. That number will let us see your information, so we can send a new GRIGRI 2 to you.

If this isn't clear, if you have any additional questions, or if you'd like to talk to one of our customer service reps, please contact us at Petzl America directly:
- By phone: 1 (800) 932-2978 (toll free)
- By email:

Thanks very much for your patience and your continued support.

Petzl America


The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <hr> <br> <img> <object> <embed> <h1> <h2> <h3> <h4> <h5> <h6> <p> <span> <b> <i> <u>

More information about formatting options