Hello, You can have your grigri 2 replaced, at no cost by our UK Distributor, please contact Lyon equipment : UNITED KINGDOM LYON EQUIPMENT LIMITED grigri2@lyon.co.uk 0044 15 396 25 493 While the potential risk of an incident is very small, our total commitment to the safety of our users has led us to make this decision. Petzl understands that this recall comes at an inconvenient time and we are working hard to ensure that everyone receives their replacement GRIGRI2 as quickly as possible. Everyone at Petzl is committed to resolving this issue, we ask you to accept our apologies for this inconvenience. Thank you for your continued support.