Hello Daphne, Yes it will be possible for you to exchange your product in Taiwan, please contact : FUTAI COMPANY LTD tfgod@tfg.com.tw 00886227967373 While the potential risk of an incident is very small, our total commitment to the safety of our users has led us to make this decision. With the summer climbing season just beginning, Petzl understands that this recall comes at an inconvenient time and we are working hard to ensure that everyone receives their replacement GRIGRI2 as quickly as possible. Everyone at Petzl is committed to resolving this issue, we ask you to accept our apologies for this inconvenience. Thank you for your continued support. Sincerely Comments are meant to be seen publicly by all visitors, to preserve your personal data we have deleted your adresses from your original post.